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IAMCP DC April Virtual Meeting
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Increase your Microsoft Practice by leveraging the Partner Network

4/15/2020
When: Wednesday, April 15, 2020
11:30 am - 1:00 pm
Where: Microsoft Teams
United States
Contact: Amy Rutt
703-898-5528


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This is a Microsoft Teams meeting. We will send the meeting link to all registrants prior to the event.

 

AGENDA

11:30-11:45am: IAMCP Update

11:45-12:30pm: Guest Speaker Catherine Mikhlin will present on leveraging Microsoft’s Partner Program

12:30-1:00pm: Q&A

 

Catherine has asked us to provide the following questions for the meeting of our attendees:

Experience with partner programs

  • What are the most important outcomes you want to achieve from joining the partner network?
  • What is your biggest frustration or challenge with the partner network?
  • Could you tell us about any workarounds you use to successfully navigate and utilize the partner network?
  • What would an ideal partner experience look like for you?

Program Design

 

  • How could we rethink badging (programs and status) to help you differentiate?
  • What capabilities matter to customers and how can Microsoft validate partners against them?
  • How can Microsoft change the investments available today to be more strategic and more reflective of your needs and customer impact? 

Measuring Quality

  

  • What should we be measuring to capture quality?
  • What do your customers look for?
  • What attributes indicate ability to deliver a quality customer experience?
  • What do you look at as indicators of a likely quality customer outcome in your own business?

 

MEETING UPDATE:

Due to the heightened concerns and public health risk related to the coronavirus disease 2019 (COVID-19), the IAMCP DC board has elected to change this month's chapter meeting to a virtual “Teams” meeting. We don’t want to put anyone at risk and your safety is our main concern. This meeting is virtual only.

Please register so we know to expect you and we look forward to seeing everyone virtually.

Thank you!


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